Supply Chain

JCC's Supply Chain includes all sourcing/procurement, planning/inventory management, logistics and customer service activities. Our overriding goal is to help our customers succeed through top level service at the lowest overall cost.

Our sourcing activities include all categories, from raw materials and chemicals, technical products and services to logistics solutions.

Our key expectations from any supplier not only include reliability, quality and competitiveness, but also social and environmental responsibility.

Our partnerships are based on trust, fairness and compliance according to a strong code of conduct.

 

JCC Logistics maintains a "Core Supply Chain Capability" consisting of experts in the field and state-of-the-art communication and IT systems. This ensures that the right products are delivered to the right location on time and complete in a cost-efficient manner.

Exceptional customer service is our priority. We strive to be the experts in our industry and to exceed expectations. We recognize that our customers are our most valuable asset, which is why we see every interaction as an opportunity to express the value we place on the relationship.

JCC's Customer Service departments are committed to caring for our customers every day. Our aim is to provide professional, responsive and courteous customer service exemplifying JCC's values.

 

Sales and service organization

JCC's local and cross-regional sales and management teams efficiently work together supported by a global network of experts and field specialists. Through its local Technical Service teams and logistics, regulatory, marketing and business development specialists, JCC offers integrated service solutions along the entire value chain.

Covering your markets

JCC sells to an extensive list of customers in a broad range of market segments, underpinned by JCC's leading market position as a producer of industrial minerals.

 

Providing growth opportunities

JCC's knowledge of local markets, regulations, and infrastructures helps to gain access to new markets and increase our market share. In addition to an organic growth strategy.

Joint development projects

JCC closely cooperates with principals and customers in order to introduce new developments to the markets and extend business relationships.